For the last fifty years, fighter pilots have used a secret tool for continuous improvement. This is the disciplined and effective debrief — something most companies talk about but don't know how to do. Authors Murphy and Duke succinctly provide not only the reasons for debriefing, but how to conduct an effective debrief. They call it the Stealth Debrief process. It provides a simple means of analyzing root causes while yielding actionable lessons and addresses organizational weaknesses while empowering and reinforcing strengths.
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